The Floral Society Reviews
(Rated by 7 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.2
- Customer Service4.7
- Shipping & Delivery4.3
- Return Policy4.3
- Price & Quality4.7
Recent Customer Reviews (7)
Mariano Isom
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Charles Schleicher
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Hazel French
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Aja Maloy
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Lorene Blackwell
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Marie Barnes
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Marie Fink
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The Floral Society Pricing
Redelivery Fees
$17 - $125
Bayberry Scented Tapers
from $15.00
Payment Methods
Accepted Payment Options:
Prices for items on Thefloralsociety.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For The Floral Society credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Floral Society Pros & Cons
Pros
1
Quality and Freshness: The Floral Society prides itself on using the freshest and highest quality flowers, ensuring a premium product.
2
Customer Service: The company has a strong reputation for customer service, with an overall score of 4.7/5 based on customer reviews.
3
Variety of Products: The Floral Society offers a wide range of products, including candles, vases, and gardening tools, catering to various needs and preferences.
4
Subscription Services: They provide subscription deliveries with seasonal florists' choices, ensuring consistent and fresh flower arrangements.
5
Customer Support: They have clear policies for addressing dissatisfaction, including a 24-hour window for reporting issues and offering replacements or refunds under certain conditions.
CONS
1
Time-Sensitive Dissatisfaction Reporting: Dissatisfaction must be reported within 24 hours of delivery to qualify for replacements or refunds.
2
Redelivery Fees: There are additional fees for redelivering bouquets, which can range from $17 to $125 depending on the size of the bouquet.
3
Limited Refund Window: If no contact is made within 10 days of the first delivery date, the customer forfeits their flowers and must place a new order.
The Floral Society Features and Benefits
Features
Fresh and High-Quality Flowers
The Floral Society ensures that only the freshest and highest quality flowers are used each day.
Heirloom-Quality Tools and Objects
Designed to encourage connection with the earth, both indoors and out.
Floral Arranging Kits
A collection designed to demystify floral arranging for home enthusiasts, including basic tools, seeds, accessories, floral clippers and vases.
Seasonal Florist's Choice
Subscriptions consist of seasonal, fresh-cut flowers, with the option to select the delivery day.
Quality Control Check
Each bunch is checked for quality before dispatch to ensure longevity.
Replacement Policy
If flowers perish within 24 hours and proper care instructions are followed, The Floral Society offers a replacement bunch.
Preserved and Dried Flowers
These products have a longer lifespan than natural flowers and are available in the extras section.
Clear Communication
Dissatisfaction must be communicated within 24 hours of delivery, and proof of photographs may be required for replacements.
Physical Location
Located at 145 Palisade Street, 1st Fl., Dobbs Ferry, NY 10522.
Holiday Pop-Up
The holiday pop-up is open from November 1st to December 20th with various events and pop-ins.
Customer Service
The company has a strong reputation for customer service, with an overall score of 4.7/5 based on customer reviews.
Variety of Products
Offers a wide range of products, including candles, vases, and gardening tools, catering to various needs and preferences.
Subscription Services
Provide subscription deliveries with seasonal florists' choices, ensuring consistent and fresh flower arrangements.
Return Policy
Returns are accepted within 14 days of delivery. Products must be in original condition and unused. Personalized items are non-returnable. Customers must contact support to initiate a return. Refunds are processed after the item is received and inspected. Shipping costs are non-refundable.